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Old 01-07-2008, 04:25 PM   #31
Frank
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Originally Posted by rhinotech View Post
I my background check was clear now it is saying pending submission. can you check on that Frank.
Rhino,

If you have submitted it again it will flip to that status. I will have it flipped back on 1/9.
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Old 01-07-2008, 04:33 PM   #32
rhinotech
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Thanks Frank I was just wondering.
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Old 01-08-2008, 12:37 PM   #33
phongpdj
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Default Background check email send again after complete adding Service Pro!

Hi Frank,

There was another background check email was sent to me again after I try to complete adding a Service Pro. My background check status was checked green in my profile before and now it display as "pending submission" again. I have try to submit again but I could not, the message on the website said that "A background screening has already been submitted for this provider". Could you take a look at this?


My user id: phongpdj

email: phongnv@hotmail.com

Thank you!
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Old 01-08-2008, 02:47 PM   #34
Frank
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Originally Posted by Nero534 View Post
I am aware of that, but Indiana is part of the pilot... Unless I was mistaken from when the 700 reps called me last week wanting to make sure my completed profile was complete
Nero,

I checked your profile and noticed no skills selected and Home Address is missing. Please update in order to be ready. If you need help call our support team.
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Old 01-08-2008, 02:50 PM   #35
Frank
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Originally Posted by rhinotech View Post
Thanks Frank I was just wondering.
Brian,

Your background is the only thing that has not flipped yet. I am watching it closely and will advise. Robert is all set.
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Old 01-08-2008, 07:21 PM   #36
Nero534
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Originally Posted by Frank View Post
Nero,

I checked your profile and noticed no skills selected and Home Address is missing. Please update in order to be ready. If you need help call our support team.
Frank

Not sure what profile you are looking at, but ALL my skills were checked, and also my address is in there.
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Old 01-09-2008, 08:48 AM   #37
Wardntx
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I went and completed my profile for job categories and now mine says pending submission as well, and I just got an email for background request. I already got an email that said approved.

I think when you click update or submit after completing the profile, it starts the process all over again.


Any way to fix that?
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Old 01-09-2008, 09:19 AM   #38
Frank
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Originally Posted by Wardntx View Post
I went and completed my profile for job categories and now mine says pending submission as well, and I just got an email for background request. I already got an email that said approved.

I think when you click update or submit after completing the profile, it starts the process all over again.


Any way to fix that?
Yes it does start the BC all over, but our background check company will update its last status. I will check this now.
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Old 01-09-2008, 09:49 AM   #39
rhinotech
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Thanks Frank just let me know when it flips back to cleared.
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Old 01-09-2008, 10:08 AM   #40
Frank
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Originally Posted by rhinotech View Post
Thanks Frank just let me know when it flips back to cleared.
I will Brian, I will keep it on my radar and advise you unless you happened to see the update before I do.
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