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Old 08-28-2010, 07:53 PM   #1
lavisionclaraiii
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Question cannot file claims for payment

is service live having a problem with claims for payment
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Old 08-28-2010, 08:46 PM   #2
westside
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Not any more than usual being reported lately. In fact....payments have apparently been "expedited" the past couple of days and seem to be getting caught up in newfound "record speed".

If you're having issues....have you tried to reconcile through Support?
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Old 08-28-2010, 09:47 PM   #3
streamline
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Quote:
Originally Posted by westside View Post
Not any more than usual being reported lately. In fact....payments have apparently been "expedited" the past couple of days and seem to be getting caught up in newfound "record speed".

If you're having issues....have you tried to reconcile through Support?
Does Support at claims or SL work weekends? Thought they were on bankers hours!
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Old 08-28-2010, 09:55 PM   #4
westside
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Originally Posted by streamline View Post
Does Support at claims or SL work weekends? Thought they were on bankers hours!
That's a fair question! I'm not sure what the answer is, however, I can report that we had 2 SOs completed AND paid today!

.....I'm not certain I've EVER tried to call claims on a Saturday....hmmmm.....
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Old 08-29-2010, 10:04 AM   #5
jaybee1013
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I don't think they work on Sunday
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Old 08-29-2010, 10:11 AM   #6
Kclapper
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I don't think they work on Sunday
I also completed 2 yesterday and was paid yesterday!
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Old 08-29-2010, 08:21 PM   #7
lavisionclaraiii
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Default problem solved

Finally got the problem solved
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