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Old 04-23-2014, 05:54 AM   #1
Kclapper
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Default Mobile App

Does anyone know what info will be seen from the app?

If we set the techs up with this app, will they only see their orders? Will they be able to see pricing?
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Old 04-23-2014, 06:47 AM   #2
Wilenski
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ServiceLive

We Are Going Mobile! :->

Improve your productivity, become better organized, and minimize your paperwork

Available for Android May 10th
Available for iPhone May 23rd

- Maintain Schedule
Maintain your schedule with details on travel time and distance to job.

-Submit Claims on your device
Minimize paperwork by submitting claims directly from your phone

- View Order Details
Use the app to easily search orders, read details and view documentation related to each job & check-in

- Accept Signatures
Accept customer signature directly on the app

- Capture Photos
Capture photos and photograph documents on the job and upload directly to the platform from your device

- Complete Tasks
Check off completed tasks, view references and more!

Initial version will support service providers (tech) role with on-site functionality. Upcoming features include Accepting & Assigning orders and more in the coming months.

------------------------------

Sounds Great!!! - Thanks for making ServiceLive Mobile!!! This will be a big help when in the field!

Last edited by Wilenski; 04-23-2014 at 06:50 AM.
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Old 04-23-2014, 06:53 AM   #3
dcrosin1
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FINALLY!!! Yippie. If everything works as advertised it will be great, saving so much time on the computer.
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Old 04-23-2014, 07:21 AM   #4
Frank
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Quote:
Originally Posted by dcrosin1 View Post
FINALLY!!! Yippie. If everything works as advertised it will be great, saving so much time on the computer.
Yep.....I am sending out a communication today so stay tuned...
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Old 04-23-2014, 12:32 PM   #5
Kclapper
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Quote:
Originally Posted by SL-Frank View Post
Yep.....I am sending out a communication today so stay tuned...
If we set the techs up with this app, will they only see their orders? Will they be able to see pricing?
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Old 04-24-2014, 08:16 AM   #6
Frank
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Quote:
Originally Posted by Kclapper View Post
If we set the techs up with this app, will they only see their orders? Will they be able to see pricing?
Good question. Let me ask our team what details the techs will see and if they can be filtered.
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Old 05-01-2014, 01:19 PM   #7
emmacowand
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Default new app

We have been paperless for a year now. We have been doing it through adobe. We downloaded adobe on our android and customers can sign on the downloaded app. Save alot on ink and paper! All the other features will really help.
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Old 05-04-2014, 07:51 PM   #8
Wilenski
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Looking forward to this!

Last edited by Wilenski; 05-06-2014 at 04:16 PM.
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Old 05-10-2014, 03:59 AM   #9
jmglastetter
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Frank, any word as to whether the app will be released today, the original date publicly announced?
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Old 05-10-2014, 05:06 PM   #10
streamline
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Quote:
Originally Posted by jmglastetter View Post
Frank, any word as to whether the app will be released today, the original date publicly announced?
Just a heads up, the beta soft launch got delayed and still not even active yet for the beta testers. Speculations was to run the beta soft launch for a week before full hard launch was to take place. So I am guessing hard launch nationwide will be another week or two.
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